Business Intelligence & Analytics
Turning Data into Actionable Insights
Tools and practices for reporting, visualization, and descriptive analytics. Includes dashboards, self-service BI platforms, data visualization, diagnostic analytics, and exploratory analysis. Maturity advances from static reports controlled by IT to democratized, self-service analytics empowering business users to make data-driven decisions.
Insights
The Metric Trap: Why Companies Keep Building KPI Systems That Destroy What They're Meant to Measure
Systematic approach to defining, socializing, and operationalizing metrics that actually guide decision-making. Covers metric trees linking leading and lagging indicators, dashboard design principles, avoiding vanity metrics, creating accountability through measurement, and evolving metrics as strategy shifts.
Why Your AI Analyst Will Get Dumber Before It Gets Smarter
Explores how natural language interfaces and AI assistants are transforming business intelligence from static dashboards to conversational exploration. Covers emerging capabilities, current limitations, implications for BI strategy and tooling, trust and validation challenges, and the evolving role of data analysts.